Blog

From Retail to Rehabilitation: The Inspiring Journey of Elaine Ricketts

Elaine Ricketts is a dedicated and passionate Case Manager at AKA Case Management in Walsall, West Midlands. Her journey to this role is nothing short of inspiring, showcasing resilience, adaptability, and a commitment to personal growth. A New Career Path Elaine’s professional background spans over two decades in retail, where she worked her way up […]

Assistant Case Manager: Emma Bralee

We were very proud of Emma, who was recently promoted to a part-time Assistant Case Manager role. We wanted to find out more about her experience working at AKA Case Management and the aspects of her job that she loves best. Background and Experience Emma began her career in care in 2005, focusing on helping […]

Update on the Broadway Bears

We were pleased to receive another update about the Broadway Bears. We get these from Elaine Ricketts as her grandson, Leo is on the team, and we sponsored their winter kit last year. As you know, the team has been up and running for just over a year. The first season was amazing, and the […]

From Management Accountant to Business Leader: My Journey with AKA

Dawn Abernethy, one of the Directors at AKA Case Management, wrote this as part of our series of articles about team members. We think it’s important for our clients, associates and business contacts to learn more about everyone within the company. In 2008, I embarked on my professional journey as a management accountant, primarily working […]

Embracing the Future of Work: AKA’s 4-Day Work Week

Embracing the Future of Work: AKA’s 4-Day Work Week In January 2022, AKA Case Management took a bold step to improve the work-life balance and well-being of its employees by taking part in the first-ever UK trial of a four-day working week. Whilst AKA received a lot of help and support from 4 Day Week Global, […]

Sarah Longshaw: Assistant Case Manager

We wanted to share an overview of Sarah’s professional journey and personal insights, highlighting her contributions and experiences working at AKA Case Management. She recently transitioned from a part-time Assistant Case Manager to a full-time Assistant Case Manager and has taken on many more responsibilities since. Background and Career Sarah started in care in 2006 […]

Focusing on the well-being of our team

Over the past few years, we have focused on the well-being of all our team. There are several reasons why we think prioritising the health and well-being of the whole team is so important, especially when the team works remotely, and it isn’t always possible to check in with everyone daily. Having a well-being programme […]

Yvonne’s Story – mental health, challenges, and barriers

Yvonne Rogers is one of our clients. She wanted to share her story and some of the ups and downs that can happen in the life of a brain injury survivor. Elaine Ricketts is her Case Manager and she helped us to write this article and checked with Yvonne that it accurately represented her story. […]

4-Day Week Pilot, One Year on

In 2022, we participated in the first pilot study run by the 4-Day Week Pilot Research Team. The pilot was extremely successful for us at AKA. So, following positive feedback from the internal staff, clients, and other stakeholders, we decided to make this permanent. We are very pleased to share this new report we received […]

Transitioning to life at University

On Wednesday, 6 December 2023, the BABICM Conference took place in Birmingham. The theme was ‘Keep up the Good Work’, and we were delighted that our client, Jaden Payne, and his mother, Suzanne Dottin-Payne, were asked to speak about his life at University. They were supported by our Case Manager, Catherine Watkins. The Conference aimed […]

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