Setting standards

AKA is committed to driving consistently high standards of performance and professionalism in care and case management across the UK.


Our Directors are both involved in the British Association of Brain & Complex Injury Case Management (BABICM). Dawn Abernethy is a member of the Training & Events Group, while Andrew Rose is the Chair of the Company Strategy Group and current Council member. Andrew has been involved with BABICM since 2014, having previously served a full term on council acting as a Director, Treasurer and Chair of the Information and Development group. He has also served as a member of the Training & Events Group. Kerstin, one of our Case Managers, is currently part of the Professional Practice Membership Group, as an advanced membership reviewer.

BABICM is the UK’s leading professional body for case managers who work with clients that have a brain injury or have serious, complex needs. Its aim is to deliver a clear development pathway to ensure consistently high standards and professionalism in the delivery of brain injury and complex case management. BABICM works closely with other organisations to create and promote a national joint case management framework to nurture high standards of aspiration, practice and accountability.


At our last inspection by the Care Quality Commission (CQC) in summer 2018, AKA’s services received an overall rating of GOOD. Details of that report can be read on the CQC website here.

The CQC is the independent regulator of health and social care in England.


The Insitute of Registered Case Managers (IRCM) has been a project since 2010, involving members of BABICM, CMSUK and VRA (Vocational Rehabilitation Association) to progress the development of a professional body for case managers. Our founder, Angela Kerr, is the current chair of the IRCM. Andrew Rose is part of the Registration Group and our Senior Case Manager, Jo Sims, is part of the Communications group. This gives us an opportunity to contribute to and hear about the progress of the IRCM and potential impacts on case management.

The Leaders Council

AKA was invited to contribute to The Parliamentary Review on Care, an independent, high-profile, national publication, which is sent to 500,000 policy makers and business leaders.

The Parliamentary Review was a series of independent publications, co-chaired by Lord Eric Pickles, former Conservative Communities Secretary and Lord David Blunkett, former Labour Home Secretary. Each edition focused on a key government policy area and aims to demonstrate how organisations have become outstanding leaders in their field and share best practice as a template for reform.

AKA was then invited to become a Parliamentary Review member, which has since become The Leaders Council.

This gives us a unique platform to discuss current and proposed legislation going through Parliament. We will attend members’ receptions at the House of Commons and have the opportunity to host our own event in the Commons or the Lords.

AKA is kept up to date with all the key happenings in Parliament and has access to a members-only online platform through which we can engage with the parliamentary process, acquire commissioned research and communicate ideas and feedback to key policymakers and other Leaders Council members.

Since then we have been invited to contribute to several articles, such as:

Andrew contributes to the Leaders Council Special Report on the Health and Care Bill

AKA Case Management trials four-day working week

Jaden Payne’s story another successful outcome of AKA Case Management’s work

AKA Case Management goes from strength to strength


The South Yorkshire Acquire Brain Injury Forum (SYABIF) is a regional branch of the UK Acquired Brain Injury Forum, which aims to promote better understanding of all aspects of acquired brain injury. Jo Sims is the current treasurer of SYABIF.