Blog

Patrick’s Story – Re-engagement after the pandemic

Patrick Kerns has been supported by the AKA team since 2013. Elaine Ricketts, Case Manager, has worked with him for eight years. Before the pandemic, Patrick was very sociable. He would go out frequently with support from his support worker to social events, attend, and engage in several therapies to help with his rehabilitation and […]

The importance of IRCM Registration: Kerstin’s Perspective

Kerstin, an experienced case manager and occupational therapist, has consistently demonstrated a commitment to professional standards and accountability in her work. With a background regulated by the Health and Care Professions Council (HCPC), she understands the importance of maintaining high standards in clinical practice. That’s why she believes the move towards registration with the Institute of […]

A mother’s journey: Ewelina and Mia’s Story

When you first meet Ewelina, it is easy to see how deeply she cares for her daughter Mia. At just five years old, Mia has faced challenges that most of us could never imagine. Ewelina wanted to share her story to help other parents who are going through similar challenges supporting a child with acquired […]

Group supervision: July session preview

At AKA Case Management, our Case Managers and Assistant Case Managers take part in regular group supervision sessions every six months. These sessions provide an important opportunity to reflect on practice, share experiences and develop our approach to client support. Throughout the year, members of the team attend events and conferences which help us stay […]

Finding focus through creativity: Peter’s story.

At AKA Case Management, we believe every individual can find meaning, purpose and joy, often in unexpected ways. Peter, a client supported by our team, is a powerful example of resilience and creativity in action. Based in Willenhall in the West Midlands, Peter has lived with the challenges of an acquired brain injury and deteriorating […]

Broadway Bears Update

We love receiving updates on the Broadway Bears. We sponsored them again this season and are super proud to hear they have done so well again. This article was written by Elaine Ricketts, one of our Case Managers and the grandmother of one of the boys in the team. As the season has come to […]

Why community matters at AKA Case Management

This week, from 12 to 18 May, we join thousands of people and organisations across the UK in recognising Mental Health Awareness Week 2025. Led by the Mental Health Foundation, this year’s theme of ‘community’ resonates deeply with us at AKA Case Management. Community is not just something we talk about—it is something we live […]

Phil’s Journey: Transforming adversity into advocacy and art

The unexpected turn Just over 14 years ago, Phil’s life took an unexpected turn. A severe cycling accident left him with numerous injuries, including fractures to his arm, back, and neck; but the greatest and longest lasting adverse outcome, was a severe traumatic brain injury. At the time of the accident, Phil lived with his […]

Embracing kindness at AKA Case Management

As it is World Kindness Day today, it is a fitting time to reflect on what kindness truly means and how it can shape our interactions, both in our personal lives and at work. Introduced in 1998 by the World Kindness Movement, this day reminds us of all to make kindness and goodwill priorities in […]

From Retail to Rehabilitation: The Inspiring Journey of Elaine Ricketts

Elaine Ricketts is a dedicated and passionate Case Manager at AKA Case Management in Walsall, West Midlands. Her journey to this role is nothing short of inspiring, showcasing resilience, adaptability, and a commitment to personal growth. A New Career Path Elaine’s professional background spans over two decades in retail, where she worked her way up […]

Older posts