/* * Template Name: Team Member * description: >- Page template for team member */ Lynn Hancock - AKA Case Management

Lynn Hancock

Case Manager

Professional Qualifications: Registered General Nurse (RGN)

Membership of Professional Bodies: Nursing and Midwifery Council (NMC), Royal College of Nursing (RCN), Advanced Member of British Association of Brain Injury Case Managers (BABICM)

Previous Experience: Lynn qualified as a registered nurse in 1980 and worked within the NHS gaining experience in isolation nursing, high dependency, paediatrics and the elderly. She later moved to the private sector working with clients within their own homes and in mental health, where she developed a keen interest in clients with brain and spinal cord injuries. Lynn later became Matron Manager of a 30 bed nursing home, responsible for the day to day management of the home and liaison with social services and all other involved agencies.

In 2000, Lynn joined the interdisciplinary team at Priory Highbank Neuro-rehabilitation Centre Children’s unit specialising in the rehabilitation of children who had acquired brain injuries, spinal injuries and complex care needs including children requiring long term ventilation. As a senior nurse she was responsible for maintaining high standards of patient care; contribution to case conferences; teaching and assessment of learners and mentorship of foreign nurses. Following the closure of the unit in 2004, Lynn managed a team caring for a ventilated adult with a spinal cord injury, who had recently moved into his own home.  She was actively involved in writing, updating and implementing policies and procedures and training staff to meet CQC standards: she liaised regularly with the PCT, medical staff and personnel throughout the health services.

Lynn joined Northern Case Management in 2006, where she specialised in Paediatrics and became the Senior Case Manager in charge of the Paediatrics Team in 2008.

Current Employment: Lynn joined AKA Case Management on 1st November 2022. 

Lynn’s case load includes pre and post litigation clients with differing needs ranging from minimal support to clients requiring 24 hour complex care including nursing support. This includes a great deal of management of care staff and liaison with family members, education, statutory services and independent therapists. Lynn works closely with Finance Deputies to facilitate financial planning including where necessary coordinating assessments to secure statutory funding on behalf of the client.

Lynn’s role also involves assisting clients to move into specially adapted property, from house purchase to completion and reviewing client’s equipment on a regular basis and where necessary referring to an occupational therapist for assessment.

Throughout her career Lynn has been heavily involved with the recruitment and management of staff.

Medico Legal Experience: Lynn has provided written Statements and information for use in litigation proceedings; this has included attending meetings with Counsel and joint settlement meetings.

Personal attributes: Away from her professional role Lynn spends time engaging in activities with her grandchildren; she was previously a volunteer leader with the Scouts, supporting cubs aged 6-8 years old to develop their skills and confidence through an array of activities including overnight camps. The highlight was taking 80 6-16 year old scouts to France for a week of outdoor activities and a visit to Euro Disney.


We asked Lynn 3 fun questions to get to know her a little more:

Q) What is the top thing on your bucket list?

A)To see the Northern Lights whilst on a snowy holiday in Norway


Q) What is your favourite film?

A) A Star is Born (2018)


Q)If you were an animal, what would you be and why?

A) An orangutan! I just love them. I would be able to get away with sitting around doing nothing but looking cute.

Download Lynn Hancock's C.V.